HP Photosmart 2610 review

Our new printer/scanner thingy arrived today, which is, as the title sug­gests, an HP Pho­to­s­mart 2610. We lease our print­ers, so the Office­jet G85 is going away *sniff*, but this thing promises new and bet­ter things! (Even if some of the soft­ware sucks — I’ll get to that, later.)

A photo of the printer

You can see the printer in that photo — it’s a fair bit smaller than the G85 was (before you go search­ing — because I know you actu­ally care that much — I’ve only ever fleet­ingly men­tioned that printer on here before. A quick search just turns up a whinge about dri­vers, from last July.), prob­a­bly between two thirds and a half its size (in terms of bulk — it has an equiv­a­lent foot­print, or maybe a bit shallower).

So what’s this thing do? Print­ing, scan­ning, fax­ing. Duh. It also has Pict­Bridge stuff (which I doubt I’ll ever use), mem­ory card slots, an LCD dis­play, and net­work support.

I’m still uncer­tain which of the last two is cooler, but I’m lean­ing towards the net­work support.

The main con­trol panel is very well planned out, and highly usable.

The main panel

The LCD screen tilts back­wards and for­wards (into a recessed area within the printer), and is backlit.

The LCD display

Its view­ing angle is pretty mediocre, but it’s good when you’ve got your head in the right place/adjusted the screen properly.

Now that I’ve got the triv­ial stuff out of the way with lots of pic­tures, time for some more excit­ing and slightly-less triv­ial stuff with even more pic­tures! The net­work feature!

A plugged in network port

Yeah, okay. We’ve all seen a plugged in net­work cable before. Prob­a­bly even seen a net­work cable plugged into a printer before. So why’s this spe­cial? To quote Eliz­a­beth Bar­rett Brown­ing, “Let me count the ways” — okay, so I’m not quite in love with it. (Thank goodness).

For one, this is a dirt cheap con­sumer printer. Well, prob­a­bly a lit­tle more than dirt cheap. But squarely in the home/SOHO mar­ket, so the net­work sup­port (it does USB, too) is out of the ordinary.

Not only is the pres­ence of a port out of the ordi­nary, the soft­ware side of things is also sur­pris­ing. HP, of course, have their own “Jet­Di­rect” net­work printer pro­to­col. Which isn’t IPP, and isn’t some crappy Win­dows share. It’s sup­ported on Unix sys­tems thanks to HP’s co-operation with the open-source com­mu­nity, and on Windows/Mac sys­tems, HP bun­dle soft­ware to deliver this functionality.

Still noth­ing spe­cial? Okay. How about this.

You can not only use this net­work printer to print, but also to file share and net­work scan.

Yeah. Cool, huh? When­ever you plug a card into the mem­ory slots, it will appear as a net­work drive on Win­dows sys­tems with the HP soft­ware installed (with one caveat, but I’ll get to that soon). I’m not sure what hap­pens with Mac com­put­ers, but I imag­ine it’d be sim­i­lar — we haven’t got any of those here for me to test with, a sit­u­a­tion I’m plan­ning to rem­edy in the near future.

Whilst on the topic of those mem­ory slots, it’s also pos­si­ble to scan on the device direct to the card, so you don’t even need a com­puter with dri­vers for scan­ning. Also, much in the same way as many con­sumer scan­ners have a but­ton you can press to acti­vate scan­ning on your com­puter, this device sim­i­larly allows you to do that — only you’re given a choice of which network-connected com­puter to send the scan to!

Scan­ning needn’t be so com­pli­cated, how­ever. The first thing I did after installing car­tridges was to setup the net­work inte­face man­u­ally to ensure the device had a sta­tic IP and couldn’t get lost on the net­work. In my usual com­pul­sive geek-investigator state, I scanned the ports of that IP (I picked 192.168.0.4, the low­est sta­tic IP still avail­able on my net­work — we also use 192.168.0.101 to 200 for DHCP, but that’s a story for some other time) and dis­cov­ered that in addi­tion to the Jet­Di­rect and Win­dows file shar­ing ports, there was also port 80 open.

Score! I thought, as I hadn’t expected any­thing so civilised as a web inter­face on this thing.

I loaded up the page, and was greeted with this:

A screenshot of the web interface

It gives mis­cel­la­neous infor­ma­tion about the sta­tus of the printer, along with links to var­i­ous other func­tions. The most impor­tant of which is “Scan”.

Click­ing through to “Scan”, I’m greeted with a sim­ple enough screen that offers a choice of image type, and doc­u­ment size. One thing that does suck here is that A4 isn’t an option for the doc­u­ment size, so it’s impos­si­ble to scan the full size of the plate with the web inter­face. Stan­dard desk­top scan­ning soft­ware has no prob­lems, this is just a usabil­ity flaw in the web interface.

You can pre­view your scan in this page, as shown in this screenshot…

Screenshot of preview scan page

…before pro­gress­ing to the actual scan.

This next bit had me con­fused. At first, I thought it just didn’t like Fire­fox — so I walked over to a Win­dows com­puter and gave Inter­net Explorer a go. Same prob­lem. It said the scan had com­pleted suc­cess­fully, but I couldn’t see any­thing. Inter­net Explorer, how­ever, offered a more intru­sive expla­na­tion of what had hap­pened, proudly pro­claim­ing that it had blocked a popup window.

So, back to Fire­fox, I added 192.168.0.4 to the list of allowed popup sites, and all was merry.

The expe­ri­ence has been a mostly pos­i­tive one, with one excep­tion. Their Win­dows XP soft­ware sucks. That needs some qual­i­fi­ca­tion — it only sucks if you’re using it in an envi­ron­ment that has been admin­is­tered cor­rectly. If you’re Joe-my-computer-is-full-of-spyware-from-running-as-administrator-Smith, then you’re in luck (for once): it’ll work fine. But, if you’ve setup user accounts (as could be expected, even in a small net­work envi­ron­ment) that aren’t run­ning as Admin­is­tra­tor (even the Power User group doesn’t work), then you can’t print or scan or read the con­tents of flash disks in the printer.

As I write, there is no known solu­tion to the prob­lem, and what I’ve read would sug­gest that HP are deny­ing such a prob­lem exists. Well, it does, and it isn’t solely because of inept administration.

In all, a good device marred by a few soft­ware flaws. If you’re look­ing for a net­work printer for a non-XP envi­ron­ment, be that ear­lier ver­sions of Win­dows or Mac OS X or a *nix envi­ron­ment, I’d say it’s a great buy. Bonuses are the abil­ity to use the flash card reader on all con­nected com­put­ers, net­work scan­ning, and an LCD pre­view display.

In terms of print qual­ity, the colours are okay, though key (black) isn’t won­der­ful. I’ve only tested on 60GSM paper, though, so that’s obvi­ously a con­tribut­ing fac­tor in my judge­ment. I doubt the qual­ity would be of con­cern to most users, at any rate. It’s more than ade­quate for most desk­top tasks.

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posted on Friday, August 26th, 2005 at 9:34 pm by Josh, filed under Geek.

14 Responses to “HP Photosmart 2610 review”

  1. Dale says:

    I had to setup a few of these (or sim­i­lar model) last month or so.

    The fea­tures maybe nice, but I wouldn’t buy one. Two main reasons.

    1) Build qual­ity is sub-standard, the thing feels like a crappy piece of plas­tic.
    2) Tiny ink car­tridges, pretty use­less really.

    oh and as you’ve said, the dri­vers are bloated and buggy.

    The cheaper mod­els are even worse.

  2. Josh says:

    I’d dis­agree with the first crit­i­cism. Sure, it’s plas­tic, but it’s a fairly solid piece of plas­tic. My only crit­i­cism there is of the feed tray, which really isn’t great. The car­tridge com­part­ments and main hinge are all very solid.

    I for­got to men­tion the ink thing: yes, they are tiny. Far smaller than the Office­Jet used. We’re just going to have to keep more in stock, but it’ll be annoying.

  3. Steve says:

    I can’t under­stand why any­one would buy an ink-based printer these days — granted, colour laser­jet print­ers are some­what costly (yet sub-$1000 if you look in the right places), but for most users, a black and white printer will be per­fectly sub­stan­tial — plus will equate to a sav­ing of hun­dreds of dol­lars worth of ink cartidges.

    With car­tridges the size they are these days, you could eas­ily be replac­ing one or more per week, which ends up in excess of… let’s say $50 per month — pfft.

    Does this unit allow fax­ing over the network/web interface?

    P.S. you com­ments form stretches crazily on IE 1024x786… boooooooo…

  4. Josh says:

    Laser MFD? I haven’t seen any on the mar­ket, and even for a stand­alone printer, $800+ is costly.

    I’d also argue your “most users” is a gross gen­er­al­i­sa­tion, espe­cially with the pro­lif­er­a­tion of dig­i­tal cam­era devices. Incor­po­ra­tion of Pict­Bridge and mem­ory card sup­port is in direct response to this, and peo­ple don’t want to print their pho­tos in black and white. Most of the time.

    We don’t pay for print con­sum­ables, but Office­works sells replace­ment car­tridges for roughly $40 each… fairly stan­dard. For com­par­i­son pur­poses, our Office­jet G85 had 42ml car­tidges, and we prob­a­bly replaced that once every two – three months. The stan­dard sized car­tridge for this printer is 28ml, which is nearly three quar­ters the capac­ity. The G85’s car­tridges were $56 each, so cost wise it works out about the same.

    You can fax over the net­work using HP’s soft­ware, but not via the web inter­face. I haven’t tested fax­ing, as we don’t use it nor­mally (and hence don’t have a line avail­able for it).

  5. Danilo says:

    HP SUCKS !!!!!!!!!
    I have one HP 2160 and i don’t will buy HP prod­uct any­more.
    I’m using Win­dows XP Pro­fes­sional.
    Only admin­is­tra­tors can use the printer etc… ?
    I called hp suport and they said that is a prob­lem for Microsoft suport. But…
    ONLY THIS CRAP CAN’T PRINT BY A USER ACCOUNT. Any other printer works fine as an sim­ple user account, or users group.
    I did all dri­vers updates at this moment, all win­dows updates for my Win­dows XP Professional.

  6. Danilo says:

    Other com­ment…

    I don’t found how to change the port of http printer server.
    Maybe is impos­si­ble to chose other port than port 80

  7. Josh says:

    @Danilo, 9:23am:

    Yeah, men­tioned that in the above review. No known fix at the minute, except not using the HP dri­vers (but that could mean you can’t get the net­work thing to hap­pen) and run­ning it with what­ever Win­dows XP auto­mat­i­cally sup­plies. You obvi­ously then have to net­work scan via HTTP, and lose fax capabilities.

    @Danilo, 9:27am:

    I haven’t seen a way to, either. But then why do you need to? That “prob­lem” just comes down to good net­work archi­tec­ture… plus see­ing as this is squarely tar­get­ted at SoHo users I don’t think fur­ther com­pli­cat­ing things by intro­duc­ing port set­tings as well is within the product’s scope.

  8. Danilo says:

    I have found a way to fix it !!!! (The prob­lem that only admin users can print).
    Just open the printer set­tings. (Right click on “HP Pho­to­s­mart 2610 series, than left click on prop­er­ties).
    Click on the “Ports” tab.
    “Add port“
    You should choose “Stan­dard TCP/IP port” or “HP Stan­dard TCP/IP port”. I just can’t remem­ber which one i have cho­sen.
    Click “Next” at the wiz­zard screen.
    On the next screen you need to put the cor­rect IP address of your HP 2610 printer. Click “Next”.

    There you go !

    Now you can print logged in with any user account (not only administrators).

  9. Josh says:

    Oh wow. Only just got around to test­ing it, but yeah, works bril­liantly. To clar­ify, you want “HP Stan­dard TCP/IP Port”, and then type in the IP address and Win­dows XP will auto­mat­i­cally fill in the port name for you — for me, that means it’s IP_192.168.0.4 (but I only had to enter 192.168.0.4).

    This obvi­ously means you need to sta­t­i­cally assign your printer an IP, either on the printer itself or by set­ting up your DHCP server so it binds that MAC address to a spe­cific IP when assign­ing — but chances are if you’re cluey enough to know not to run XP as a priv­iledged user, this won’t be too big a deal.

    I’ll post this more promi­nently in a bit… right now I’m just enjoy­ing print­ing from this (XP) computer!

  10. […] printer; any rec­om­men­da­tions? try the hp pho­to­s­mart 2610 all in one. go here to check it out http://josh.st/blog/2005/08/26/hp-photos… go for HP and its makes HP all in one is the cheap­est and works well. Fax scan and copy and the […]

  11. Wouter says:

    I’ve got a ques­tion; Does any know where i can find the dri­ver for this HP Pho­to­s­mart 2160,
    Please post the link and email me, wout-erv14@live.nl.

    Already thanks.

  12. Jeremy says:

    I’m using the net­work inter­face to scan (not thru the web port). I’m stunned at how long this thing takes to scan (and send over the net­work) and that no one else has crit­i­cized this yet! It takes over a minute to scan any­thing over the net­work, and if I open task man­ager in XP at the time and mon­i­tor the net­work, I can see that it’s sus­tain­ing only 4 Mbit usage of the 100Mbit con­nec­tion. Not sure if the net­work was the bot­tle­neck, I tested scan­ning to a mem­ory card and it was light­ing fast, con­firm­ing that the net­work is the choker. I haven’t tried USB yet, but I sus­pect that would be faster, and may be the rea­son this prob­lem is appar­ently masked. Not using the net­work inter­face takes a lot of this printer’s advan­tages away though.

    Other crit­i­cisms:
     – Scan to email seems to ignore MAPI and *ONLY* uses Out­look clients? This stinks, but seems to be the case.
     – Soft­ware is bloated, sucks, and takes ages to install. (WinXP at least)
     – No option to man­u­ally add addi­tional “Scan To” appli­ca­tions. Lame.

    Open ques­tion:
    Does Vista work any bet­ter with this printer, or at least, retain all the exist­ing functionality?

    If any­one else sees per­for­mance beyond the 4Mbit cap, I’m inter­ested in what you’re see­ing. Or also if you have infor­ma­tion about Vista, my email is jeremyenosATyahoo.com if you care to dis­cuss.
    thx.

  13. sofie says:

    Thanks heaps for the info, espe­cially for scan­ning. I have spent hours try­ing to work out.
    after read­ing your post, it was work­ing within 10 minutes!

  14. You did ot answer my question…where ca I get the instal­lion disc

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