Why breaking Vimeo’s ToS is a Bad Idea™

Short ver­sion: Don’t do it, it’s a bad idea, host it your­self if you’re seri­ous about busi­ness video online, host it on YouTube if you don’t yet have the resources to.

Vimeo is an amaz­ing ser­vice. Their high qual­ity, long for­mat video is a great choice for peo­ple pub­lish­ing cre­ative con­tent online, and the gen­eral awful­ness of com­peti­tor YouTube’s embed­ding options (and lack of any pre­mium plan) makes Vimeo’s sleek player embed look down­right amazing.

The temp­ta­tion for busi­nesses, there­fore, is to hijack it and just see what happens. More than a few peo­ple have writ­ten about Vimeo’s com­mer­cial use guide­lines over the last lit­tle few months — and the con­sen­sus is, rightly, that Vimeo is not the right tool here.

In short, yes, Vimeo have hosted com­mer­cial videos, and yes, some of those videos are explic­itly con­doned by Vimeo. How­ever, in terms of build­ing traf­fic, com­mu­nity, and ensur­ing con­ti­nu­ity, depend­ing on Vimeo would be really, really ill advised. It’s not what the ser­vice is designed to do, you have absolutely no recourse (as either a paid or unpaid client) to any deci­sion they may make to remove your con­tent, and there are even lin­ger­ing avail­abil­ity (net­work) issues with a num­ber of Aus­tralian ISPs.

It’s a bad idea, despite the good encode qual­ity and beau­ti­ful player skin. It’s irrel­e­vant that oth­ers have used it com­mer­cially with suc­cess — the real­ity is that unless they’ve got a com­mer­cial arrange­ment with Vimeo (Thread­less do, Sam­sung did, etc. — but once you’re pulling the kind of cam­paign traf­fic they can then Vimeo might come to an arrange­ment with you about it!) you’re at con­sid­er­able risk of hav­ing your con­tent pulled. In the scheme of things this should mat­ter lots more than just find­ing some­where else to put your con­tent. Sites like Vimeo are com­pelling because of com­mu­nity, and they’ve done a lot of work to inte­grate with Face­book, etc., that YouTube haven’t yet, or won’t because of polit­i­cal (busi­ness) hur­dles. SEO is also a con­sid­er­a­tion — you NEVER want dupli­cate con­tent, because it deval­ues it when you end up com­pet­ing with your­self. Yet when your con­tent could be pulled at any moment (all it takes is a user to flag a video for mod­er­a­tion and the whole thing comes crash­ing down), hav­ing it hosted on another web­site starts to sound com­pelling. Vimeo is an amaz­ing, com­mu­nity dri­ven plat­form that is utterly dis­in­ter­ested in pro­mot­ing com­mer­cial inter­ests that don’t have amaz­ing cre­ative — and talk­ing heads on a video don’t even for a moment fall into that box.

If you want to do video seri­ously (i.e. not on YouTube, where sim­i­lar prob­lems CAN arise RE: con­tent mod­er­a­tion but are much more rare in prac­tice), then host­ing your own on a con­tent dis­tri­b­u­tion net­work is really the only good option for busi­ness. Alter­na­tives like blip.tv exist but have aver­age skins, aver­age encode qual­ity, and worse avail­abil­ity issues than Vimeo a lot of the time. Strongly rec­om­mend: use YouTube, it’s top-tier in terms of ease of use and much lower risk than most other exter­nalised video hosts.

Down the track, host­ing your own con­tent on a CDN is prob­a­bly the best way to do mon­e­tized video. There are some com­mer­cial options, but none of them are amaz­ing, few of them are geared towards content-protected mon­e­ti­za­tion and nearly all of them are expensive.

Along­side all these issues is the ques­tion of video storage/archival. Even for non-geeks, this shouldn’t be a big deal to get right — exter­nal ter­abyte hard dri­ves cost south of $100 these days. In prac­tice, though, con­ti­nu­ity and archival of con­tent is a big deal for many users — espe­cially where con­tent is shot ‘straight to cam­era’ with lit­tle other pro­duc­tion involved (so no inci­den­tal copies are made trans­fer­ring between com­put­ers, etc.). If you’re rolling your own video and not back­ing it up, stay clear of any ser­vice that might remove your only copy of valu­able IP in the event that they realise you’re using their service.

Nev­er­the­less, for short­lived cam­paigns and clearly non-profit activ­i­ties — and no, your con­sult­ing busi­ness’ free advice doesn’t count — it’s prob­a­bly worth the risk for many organ­i­sa­tions. The lack of a clear reg­u­la­tory frame­work makes Vimeo a bad choice for busi­ness, and Vimeo know it — this is not an acci­den­tal over­sight on their part that you should hope means you can ‘get away with it’.

There’s been spec­u­la­tion that Vimeo’s par­ent com­pany, IAC, is going to either reform Vimeo’s prod­uct mix or use its tech­nol­ogy stack to develop a busi­ness offer­ing seg­mented entirely from the Vimeo com­mu­nity. How­ever, a quick look at the other web prop­er­ties owned by IAC makes it pretty clear that it’s a B2C and social media busi­ness — with con­sumer focus — through and through. My take is that if you hold your breath for a B2B video solu­tion from them you’ll sooner pass out than suc­ceed online.

# by Josh on October 19th, 2010 Tags: , , , , , , ,
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East African Internet expansion

(East) Africa just had their global Inter­net con­nec­tiv­ity sig­nif­i­cantly expanded. Edu­ca­tion appli­ca­tions are presently lim­ited to the ter­tiary sec­tor. How­ever, the promise of growth in Kenya and Tan­za­nia par­tic­u­larly is sig­nif­i­cant as costs fall. Ini­tially ISPs in this region have gone for higher band­width over cost reduc­tion. That said, if Inter­net access devel­op­ments fol­low mod­els estab­lished already in China and India, con­ven­tional ISPs aren’t going to deliver growth, mobile providers will.

Accord­ingly, the improved band­width sit­u­a­tion at the present pro­hib­i­tively expen­sive costs of ~$600/month for a good link is ulti­mately a bit irrel­e­vant if mobile tech deliv­ers last-mile infra­struc­ture and the mobile web enables e-commerce, social media par­tic­i­pa­tion, gov­er­nance, health­care and more. This isn’t a case for exist­ing ISPs to drop prices: they’ve def­i­nitely got a very good busi­ness case for leav­ing prices up but using the link to improve value while this is still a valu­able com­mod­ity. The only sig­nif­i­cant short-term chal­lenge to this comes, poten­tially, in the form of any gov­ern­ment pol­icy imple­mented. They might do well to inter­vene here and stim­u­late eco­nomic devel­op­ment by pro­mot­ing global con­nec­tiv­ity… but I sus­pect the inter­ests of estab­lished busi­ness and gov­ern­ment, if they resem­ble any­thing like those in Aus­tralia, coin­cide too sig­nif­i­cantly for such bold maneu­vers to ever come to fruition!

From a busi­ness stand­point, it makes sense to cap­ture these mar­kets with medium band­width tech­nolo­gies early. That said, the rel­a­tively lim­ited capac­ity of this addi­tional global link makes co-location essen­tial for any seri­ous engage­ment. What this rep­re­sents is an impor­tant in-road for low-outlay devel­op­ment of new mar­kets with sig­nif­i­cant par­al­lels to exist­ing prod­ucts (i.e. to English-speaking pop­u­la­tions with­out need for addi­tional infrastructure).

For East Africans, how­ever, this is much big­ger. Inter­net con­nec­tiv­ity enables exports of inno­v­a­tive solu­tions, and, as social media uptake improves, of localised (l10n)/internationalised (i18n) solu­tions in response to this newly-visible Inter­net mar­ket seg­ment. The prob­lem of ghet­toi­sa­tion along lan­guage lines is not so promi­nent per­haps as a result of sig­nif­i­cant Anglo­phone influ­ence — Fran­coph­one Africa will, of course, engage in dif­fer­ent net­works because of lan­guage bar­ri­ers. Yet some ser­vices, Twit­ter per­haps emi­nent among them, have irra­tionally suc­ceeded inde­pen­dently of ‘native’ lan­guage (it remains at present offered only in Eng­lish and Japan­ese, despite sig­nif­i­cant Chi­nese mem­ber­ship, and, who can for­get, Iran­ian polit­i­cal application!) — while oth­ers (Face­book, to pick a sim­i­lar exam­ple) have lan­guished and been replaced by clones despite their lin­guis­tic plu­ral­ity (26 unique lan­guages last I recall hear­ing a count, includ­ing Eng­lish (Pirate) and many more seri­ous ones) — Xiaonei being but one exam­ple of this.

If lan­guage is not an issue, it is pos­si­ble other dis­par­i­ties will become divi­sive in the same way. Devel­op­men­tal bar­ri­ers in terms of soft­ware indus­try (a key dri­ver of domes­tic web inno­va­tion) and global trad­ing part­ners will steer usage in any num­ber of par­tic­u­lar direc­tions. For exam­ple, China’s inept attempts at achiev­ing inde­pen­dence from Microsoft soft­ware in the last decade have been effec­tively squashed by their ram­pant piracy sit­u­a­tion. Parts of east­ern Africa engage in lit­eral acts of piracy, but it’s prob­a­bly not indica­tive of an atti­tude towards or devel­oped indus­try against pro­tec­tion of intel­lec­tual prop­erty. If the crim­i­nal dis­tri­b­u­tion net­work doesn’t yet exist, and soft­ware adop­tion is insuf­fi­ciently mature, it’s entirely pos­si­ble that open source could win. This is naive, and based on the pre­sump­tion that Africa has, to date, existed in a vac­uum — but if we con­sider for a moment a day work­ing on a com­puter with­out Inter­net con­nec­tiv­ity, some­thing of the rad­i­cal dif­fer­ence between min­i­mal con­nec­tiv­ity and full-on broad­band enabled con­nec­tiv­ity begins to sink in.

One Aus­tralian com­men­ta­tor recently observed, in response to a dra­matic increase in aver­age per-capita band­width consumption/annum, that there are a num­ber of “tip­ping points” in Inter­net usage. For exam­ple, in the last 18 months, avail­abil­ity of online ser­vices as well as wider adop­tion of home broad­band has resulted in a mas­sive expan­sion of data trans­fers despite only a mar­ginal increase in aver­age con­nec­tion speed. Youtube and its ilk have entered a per­fect storm of grad­u­ally expand­ing con­nec­tiv­ity: it just so hap­pens that at cer­tain points, con­nec­tiv­ity results in usage peaks (which then plateau but don’t decline) as con­sumers dis­cover new ways of using the Inter­net to inter­act. This hap­pens with the tran­si­tion from dialup to always-on Inter­net, and it hap­pens again at cer­tain speed points – con­sider tabbed brows­ing as well as video on demand/what we now con­sider “band­width inten­sive” activities.

This could be a tip­ping point for eco­nomic devel­op­ment and global inte­gra­tion. Watch closely!

A lesson in brevity

Con­tin­u­ing today’s obser­va­tions about a small web­site, con­sider that web users read almost all of a page only if it is 25 words or less.

100% of you should’ve made it through the above: at least some of you stopped read­ing after the first sentence!

# by Josh on July 8th, 2009 Tags: , , , , , ,
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