Orange sadness
03 Dec 2004I ended up calling my mobile service provider on the way home this afternoon (that’d be Orange, for those who didn’t guess from the title of this post), in an attempt to find out just what the heck was going on with various things, specifically text messages. Yeouch.
I’ve been getting messages up to a day late for probably around a month now, which is kind of… irritating, to say the least. It does possibly keep my expenditure down (SMS is useless for rapid reply messaging a lot of the time), except for where I actually need it to communicate, and can’t — winding up making phone calls, instead. Having said that, it’ll occasionally work perfectly for a volley of ten or so, then just stop… and any remaining messages won’t arrive until the following morning, when I get into Sydney’s CBD and hit one of those cells (I presume that’s what it must be, because my timing is often quite different, yet the geographical place of arrival is often much the same).
The guy I spoke to was most helpful, but managed to tell me absolutely nothing, other than that there was a recognised network fault for SMS and some kind of other electronic mail services, which was being looked into (yet had no ETA). The disclosure made me happy, if nothing else… at least now I knew I could jump up and down and say how much their network sucked and feel justified, as opposed to if they denied it — I’d be left uncertain if it were just my phone or their network!
Ah, the joys of ranting.
Orange. Fair, but their network is crap.